Terms and Conditions

This website is operated by Philosoaphy Enterprise (referred to as "Philosoaphy/we/our/us"). As a user of this website (referred to as "you/your"), you acknowledge that any use of this site, including any transactions you make ("use/using"), is subject to our terms and conditions below which includes important sections, e.g., Order Information, Delivery Information, Returns Information, Security and Privacy. You will also find other useful information related to frequently-asked questions.

1. General

1.1 We reserve the right to change these terms and conditions at any time.
Philosoaphy Enterprise strives to ensure that the information contained in this website is correct but does not accept liability for any error or omission. The development of Philosoaphy products is continuous and published information may not be up to date. Any such changes will take effect when posted on the website and you are therefore advised to check the content on each occasion you use this website, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

1.2 Your continued or future access to this website is confirmation that you understand and accept these terms.

2. License for website access

2.1 Philosoaphy grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Philosoaphy. This license does not include any resales or commercial use of this website or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools.

2.2 This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

2.3 You must not use the website in any way that causes, or is likely to cause, the website or access to it be interrupted, damaged or impaired in any way. You understand that you, and not Philosoaphy, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for fraudulent purposes, or in connection with a criminal offense or other unlawful activity. Any unauthorized and/or unlawful use terminates the permission or license granted by Philosoaphy Enterprise. and will result in the cancellation of your distributorship.

3. Privacy

Please review our Privacy Statement which also governs your visit to understand our practices.

4. Ordering

4.1 Orders submitted via this website are placed in accordance with Philosoaphy's terms and conditions (which Philosoaphy has the right to alter at its discretion) current at the time the order is accepted by Philosoaphy. The "confirmation" stage sets out the final details of your order. Following this, we will give to you an invoice order acknowledgement detailing the products you have ordered. Please note that this acknowledgement is not an order confirmation or order acceptance from Philosoaphy.

4.2 Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have canceled it.

4.3 We do not file details of your order for you to subsequently access direct on this website, and therefore please print out these terms and conditions and keep the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders, please contact the Philosoaphy representative.

5. Delivery

5.1 Delivery charges are informed by Philosoaphy sales team when you place an order. We make every effort to have the goods delivered within five to eight working days of order confirmation; however, delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. Philosoaphy shall be under no liability for any delay or failure to deliver the products within estimated time scales.

5.2 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery.

5.3 Goods remain the property of Philosoaphy Enterprise until payment has been received in full. All prices include taxes (where applicable) at the applicable current rates but exclude delivery chargers, unless expressly stated otherwise.

6. Cancellations and Refunds

6.1 Under our return policy, you can cancel your purchase contract by contracting us within 1 business day without stating any reasons. The cancellation period starts from the date your order is placed. The timely posting of the cancellation notice is required.
To give us your cancellation notice, please contact Sales Representative at Malaysia, (6) 03- 7984 8766 or (6) 016 - 976 7522.

Please provide your details and the order number in the cancellation notice.

6.2 There will be no refunds or any returns of payments, once after confirmation orders or successful transactions.

7. Copyright and database rights

7.1 All content included on the website, such as text, graphics, logos, button icons, images, digital downloads,  and date compilation, is the property of Philosoaphy Enterprise. You may not systematically extract and/or reuse parts of the contents of the website without Philosoaphy Enterprise's express written consent. In particular, you may not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for reuse of any substantial parts of this website, without Philosoaphy Enterprise's express written consent. You also may not create and/or publish your own database that features substantial (e.g., our prices and product listings) parts of this website without Philosoaphy Enteprise's express written consent.

7.2 The Philosoaphy Enteprise logo, Philosoaphy logo and the products and services described in this website are either trademarks, trade names, or service marks of Philosoaphy, are the property of their respective owners. These marks may not be copied, imitated, or used, in whole or in part, without the express prior written permission of Philosoaphy, and then with the proper acknowledgements. In addition, page headers, custom graphics, button icons, and scripts may be service marks, trademarks, or trade dress of Philosoaphy, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Philosoaphy.

Contact Philosoaphy with queries regarding these issues.

8. Hyperlinks

Philosoaphy makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of websites accessible by hyperlink from this website, or websites liking to this website.

9. Disclaimer

THIS WEBSITE AND THE MATERIALS UNDER THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PHILOSOAPHY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON INFRINGEMENT. PHILOSOAPHY DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. PHILOSOAPHY DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Philosoaphy reserves the right to change any and all content contained on this website at any time without notice. References to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by Philosoaphy.

10. Limitation of liability

IN NO EVENT SHALL PHILOSOAPHY BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR THE MATERIALS CONTAINED IT, OR ACCESSED THROUGH, THIS WEBSITE.

11. Changes to these Terms

Philosoaphy reserves the right to change, modify, or update these Terms and Conditions of Use, at any time without notice. The date of the latest update is presented below.


Last updated: 29 October 2010